Frequently Asked Questions

Yes — for the majority of jobs where the scope is clear upfront (bathroom renovations, kitchen refits, loft conversions, standard refurbishments, repairs), we agree a fixed fee before we start. You know exactly what you are paying. There are no surprise invoices. For complex projects where unknowns may only become apparent after a full strip-out, we explain this clearly upfront and agree a transparent process for communicating and pricing any changes.

We are based in West London and cover all of Greater London — including Ealing, Hammersmith, Chiswick, Acton, Shepherd’s Bush, Kensington, Fulham, Richmond, Twickenham, and beyond. For larger projects such as full refurbishments and commercial-to-residential conversions, we work across a wider area. Call us on 07510 375 598 to confirm availability for your project.

Yes — we manage the entire job for you. We handle everything from a single kitchen or bathroom to a full flat or house refurbishment. We understand the importance of speed, reliability, and clear communication. Many of our clients have been with us for years and come back for their next project.

Yes. We are experienced in working within occupied properties and can phase works around tenants to minimise disruption. We discuss the phasing plan with you before we start and keep tenants informed throughout. We leave the property clean, safe, and tidy at the end of each working day.

Yes. For loft conversions, extensions, and structural alterations, we manage the full process — from planning application through to building control sign-off. We work with your architect and structural engineer, or we can recommend trusted professionals if you do not have them. As qualified Principal Contractor and Principal Designer under CDM Regulations, we are fully competent to manage the compliance requirements of complex projects.

This depends on the size and nature of the project. Smaller works such as bathroom renovations or repairs can often start within 1-2 weeks. Larger projects such as full refurbishments or loft conversions are typically scheduled 3-6 weeks from instruction, depending on our current workload. Call us on 07510 375 598 and we will give you an honest indication of availability for your specific project.

Yes — we can carry out retrofit insulation works (internal wall insulation, loft insulation, floor insulation, draught-proofing, secondary glazing) where a property needs an EPC improvement. These can be included as part of a broader refurbishment or undertaken as standalone projects. Call us to discuss your requirements.